What can we help you with?

Help with Receiving your Password to Access your Course:

If you have purchased and received a purchase confirmation email from the Yahoo Store, you should also have received a registration welcome email containing your password within 30 minutes. If not, the most probable cause is the automated email from PMbase.com was rerouted to your spam or junk mail box.

Here are some tips to obtain your password in the best delays:

• Please check your spam folder as our email may simply be there.
• Alternately, please whitelist noreply@pmbase.com in your spam blocker. Once you have added our email to your whitelist, you may request a copy of your password at the course login page.

Finally, if none of the above works, please send us a detailed description of the issue and any error messages that you have encountered using the troubleshooting registration form. Our support team will investigate this issue and contact you within 24 hours.

Help with Course Login and Access your Course:

Once you have received your registration welcome email containing your password, simply follow the instructions to login to your course. If you receive an error message when you enter your username and password, the most probable cause is the password you have entered does not match the actual password of your account.

Here are some tips to access your course in the best delays:

• Make sure your keyboard settings are normal.
• Please check the password carefully as it may contain letters and numbers, uppercase and/or lowercase.
• Copy paste the password as it is the best way to enter it correctly and exactly as it is.

Finally, if none of the above works, please send us a detailed description of the issue and any error messages that you have encountered using the troubleshooting registration form. Our support team will investigate this issue and contact you within 24 hours.

Help with other issues